Since product is readily available, additional measures are being implemented to encourage timely RMA turn-around and return of the defective units: We would like to bring these changes to your attention in our most recent version of the US Warranty RMA Guidelines, attached.Īs you may already be aware, LGESVT began shipping the new unit at time of RMA confirmation as of.
Following our merger on October 1, 2023, LGESVT has consistently enhanced our processes. Starting from Jwe updated our processes to better align with the residential battery industry. Please make a note of our new email addresses.
You may have heard that LG Energy Solution Customer Service Team has merged with LG Energy Solution Vertech. Thank you for your continued patronage of LGESVT products.
